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Welcome to HotStone.Co

If you continue to browse and use this website, you are agreeing to comply with and be bound by these terms and conditions as long as you're on this website. All terms and conditions stated herein are subject to change without notice.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, data compilations, is the property of the Company and protected by international copyright laws. The compilation of all content on this site is the exclusive property of the Company, with copyright authorship for this collection by the Company, and protected by international copyright laws. 

LICENSE AND SITE ADDRESS

The Company grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the Company. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the Company. You may not frame or utilize framing techniques to enclose any logo, or other proprietary information (including images, text, page layout, or form) of the Company and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing the Company’s name without the express written consent of the Company. Any unauthorized use terminates the permission or license granted by the Company. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Company so long as the link does not portray the Company, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of the Company’s logo or other proprietary graphic as part of the link without express written permission.

PRODUCT INFORMATION

The Company attempts to be as accurate as possible. However, We cannot guarantee that product descriptions or other contents of this site are accurate, complete, reliable, current, or error-free. In particular, the actual colour and the dimension of the items may differ slightly and the Company holds no responsibility in ensuring absolute similarities between the actual product and the images perceived online.

PRICING

Prices stated on this site are in RM (Ringgit Malaysia). Shipping charges are not included yet. HotStone.Co reserves the right to determine the final price. Orders are accepted only on condition that the products will be invoiced at the price prevailing at the date of actual dispatch; unless otherwise agreed between the Company and the Customer. Unless otherwise stated, there will be a separate charge for postage.

PAYMENT METHODS

Payment can be made via the payment gateway, online banking and cash deposit as provided on our website.

SHIPPING POLICY

We will arrange for shipment & deliver the item ordered by you to the address you give us for delivery at the time you make your order. Please ensure that the address for delivery given to us is valid and correctly stated. We will not be liable for any loss, damage or destruction to the item ordered caused by inaccuracy or incorrectness of the address given. If a package is returned to HotStone.Co due to an incorrect or incomplete shipping address, the customer will be responsible for the return shipping cost as well as the redelivery cost. 

RETURN & EXCHANGE

Products purchased from HotStone.Co can ONLY be returned and exchange (within 7 days of receiving the package) If you would like to exchange or return the product, please make sure the items are unused. After 7 days, we do not accept any refund application. Please verify all of your shipping information and read the terms & condition carefully when placing your order. We do not accept any exchange for any artificial damage. In order to be a valid return, the product must be returned in its original package (Box, Pouch, etc.) If the item returned is incomplete or had been used, we have the rights to refuse the exchange.  


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